Frequent questions

Widdel will read the tracking code on the package, if it is correct, it will automatically open the door for the courier who can make the delivery (Avoid deliveries intended for other customers).
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Of course, it will be enough to leave your package inside Widdel and book the pick up.
The courier will show the QR code sent to him at the time of booking, in this way Widdel opens, allowing the parcel to be collected.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Widdel is an ecological device, which is self-sustaining through the photovoltaic panel: it does not require an electrical connection.
However, the product is equipped with a connector that allows you to recharge it in case of emergency, or connect it to a fixed power supply.
At this link you will find the accessories available for your Widdel, including the External power supply.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Widdel can receive your groceries and thanks to the Food Delivery Case accessory, it keeps them fresh until your return.
At this link you will find the accessories available for your Widdel, including the Food Delivery case.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Of course, it will be enough to leave your package inside Widdel and book the pick up.
The courier will show the QR code sent to him at the time of booking, in this way Widdel opens allowing the parcel to be picked up.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

You use it to be sure of receiving your deliveries in a safe way, protecting the contents from theft and bad weather and leaving you free to do whatever you want (Widdel allows you to receive your parcels even if you are not at home).
In the United States and in Europe drones can already deliver different types of goods, in Italy the regulatory foundations are being laid to authorize their use for deliveries: be ready.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Not necessarily, you can use your smartphone with the Widdel App to allow it to download all the information necessary for its correct functioning, however this operation must be performed for each shipment as Widdel must download the tracking data of your order.
An Internet connection is strongly recommended for a good user experience.
At this link you will find the accessories available for your Widdel, including the range extender and the 4G accessory.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

You can order the 4G accessory, in which you can insert a DATA SIM card to give connectivity to your Widdel.
At this link you will find the accessories available for your Widdel, including the 4G accessory.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

You can buy the range extender accessory that must be positioned near your internet modem, this device will allow your Widdel to connect to the internet even if it is positioned 1 km away, not bad right?
At this link you will find the accessories available for your Widdel, including the range extender.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

When you place an order online or request a pick up, it will be enough to generate a delivery link to be inserted in the notes of your order to allow the courier to open your Widdel.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Of course, you can give permission to use your Widdel to anyone you want, just send them an invitation link.
You will be able to manage the usage permissions for each user you invite.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Of course, Widdel can be shared with as many people as you want, but access will be promiscuous, so anyone you share it with can open it.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

Widdel has been designed to be ecological and to function with solar energy, however to meet all installation requirements, Widdel is equipped with a connector to also be powered by a traditional energy source, so it will be enogh to connect it to the appropriate power supply to function even without sunlight.
At this link you will find the accessories available for your Widdel, including the External power supply.
To simplify the use of Widdel, we are creating a series of video tutorials that you will soon find on the Web site, subscribe to our newsletter to stay updated.

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